Last updated: January 2026

This Privacy Policy explains how 365 Lawns ("we", "our", or "us") collects, uses, and protects your personal information when you visit www.365lawns.co.uk.

We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

365 Lawns provides artificial lawn installation and related services in the United Kingdom.

If you have any questions about this policy or your personal data, you can contact us:

Email: info@365lawns.co.uk
Website: www.365lawns.co.uk

We may collect and process the following types of personal information:

When you contact us or request a service, we may collect:

• Name
   
• Email address
   
• Telephone number
   
• Address or postcode
   
• Details about your enquiry or lawn service request
   

When you visit our website, we may automatically collect certain information such as:

• IP address
   
• Browser type
   
• Pages visited
   
• Time and date of visits
   
• Device information
   

This helps us understand how visitors use our website and improve our services.

We use your personal information to:

• Respond to enquiries or service requests
   
• Provide lawn care services
   
• Manage appointments and quotations
   
• Improve our website and services
   
• Comply with legal obligations
   

We will only process your personal data where we have a lawful basis to do so under UK data protection law.

We process personal data under the following legal bases:

• Contractual necessity – to provide services you request
   
• Legitimate interests – to operate and improve our business
   
• Consent – where you have agreed to receive marketing communications
   
• Legal obligations – where we must comply with the law
   

We do not sell or rent your personal data.

We may share your data with trusted third parties where necessary, such as:

• Website hosting providers
   
• IT and technical service providers
   
• Professional advisors (e.g. accountants or legal advisors)
   

All third parties are required to respect the security of your personal data and comply with applicable data protection laws.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

We will only retain personal data for as long as necessary to:

• Provide services
   
• Fulfil legal or accounting obligations
   
• Resolve disputes
   

When your information is no longer required, it will be securely deleted.

Under the UK General Data Protection Regulation, you have rights including:

• The right to access your personal data
   
• The right to request correction of inaccurate data
   
• The right to request deletion of your data
   
• The right to restrict processing
   
• The right to data portability
   
• The right to object to processing
   

To exercise these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

Website: https://ico.org.uk

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small text files stored on your device.

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly.

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.

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